This Privacy Policy explains how Ozzie and Sons Transport Inc. ("we," "us") collects, uses, and protects information when you visit ozzieandsons.us, request a quote, or book horse transport.
1. Information we collect
- Contact details: name, phone, email, and pickup and delivery addresses.
- Horse information: name, description, health and behavior notes, and required documents such as Coggins tests and health certificates.
- Trip records: booking details, trip logs, photos taken during transport, and invoices.
- Payment information: processed by our card processor; we do not store full card numbers.
- Website data: basic technical information collected by our hosting provider.
2. How we use it
- To quote, schedule, and complete transport
- To send trip updates and photos
- To meet animal health and motor carrier record-keeping requirements
- To invoice, collect payment, and handle claims or complaints
3. Sharing
We do not sell your information. We share it only with people involved in your trip (for example, the barn, sale company, trainer, or veterinarian at pickup or delivery), layover facilities, our insurer when a claim is made, and government authorities when required by law — for example, animal health officials checking travel documents.
4. Trip photos
Photos taken during transport are shared with you. We'll only post photos of your horse on our website or social media with your permission, and we never post owner names without consent.
5. Cookies
We don't use advertising or analytics cookies. The embedded map on our contact page is provided by Google and may set its own cookies.
6. Retention and security
Trip records and copies of health documents are kept for at least three years. Records are stored on access-controlled devices and services.
7. Your choices
To access, correct, or delete your information (subject to legal record-keeping requirements), email support@ozzieandsons.us. We respond within 30 days.
8. Contact
Ozzie and Sons Transport Inc.
163 Marion Oaks Pass, Ocala, FL 34473
(352) 347-6281 · support@ozzieandsons.us